Tinnitus affecting sleep or mood
Where the burden is distress, insomnia or anxiety rather than the acoustic characteristics of the sound itself.
For health professionals
Tinnitus finally has a referral pathway
Tinnitus takes up consultation time, resists reassurance, and comes back. We take referrals from GPs, ENT specialists, audiologists, psychologists and allied health colleagues, and we report back so you know what happened.
When to refer
The patients we are built for
Reassurance has not worked
The patient has been told it is nothing to worry about, understands that intellectually, and is still not coping.
Normal audiogram, severe tinnitus
A common and frustrating presentation. Normal hearing thresholds do not rule out significant tinnitus distress.
Post ENT workup
Where pathology has been excluded and the question has become management rather than diagnosis.
Hearing aids fitted, tinnitus persists
Amplification helps many patients. When it does not resolve the tinnitus burden, a structured program is the next step.
Veterans with service related tinnitus
We handle DVA approvals and funding paperwork, so it does not land back on your desk.
What happens next
What your patient gets, and what you get back
1
Contact within two business days
Your patient is contacted directly to book, so the referral does not stall waiting for them to call us.
2
Comprehensive assessment
Validated severity scoring, sound tolerance screening and full history, plus diagnostic audiometry at our Sunshine Coast clinic or arranged locally.
3
Written report to you
Findings, severity scores, the recommended pathway and anything you should know clinically, including where we think ENT input is warranted.
4
Progress updates
Score changes at review points, so you can see whether the program is working without having to chase us.
How to refer
No formal referral form is required and patients can self refer. If you would prefer to send something through, any of these work.
- Email a referral to admin@tinnitusrelief.com.au
- Call 1300 148 657 to discuss a patient before referring
- Use the referral form on our contact page
- Give your patient our details and tell them to mention your practice
Please include the audiogram if you have one, and note whether the patient is a DVA client.
Education evening
GP and health professional education evenings
A clinical session covering current evidence in tinnitus management, the referral threshold, and what structured programs involve. Run hybrid so you can attend in person or join online.
- Next
- Monday 10 August 2026, 5:30pm to 7:00pm
- Format
- In person at Mooloolaba, or online
- Booking
- RSVP required
- CPD
- Certificate of attendance for self recorded CPD
Education
We would rather you knew what we do
Tinnitus gets very little curriculum time, and most of what circulates about it is either out of date or commercial. Our education evenings exist to fix that for the clinicians who see these patients first.
Sessions are clinical, not promotional. If the useful outcome for your practice is a clearer sense of when tinnitus warrants referral and when it does not, that is a good result for us.
Tinnitus Relief Australia is not an RACGP accredited CPD provider. Certificates of attendance are issued so participants can self record hours where their college framework allows.
Reassurance has not worked. That is usually the point at which a referral helps.The patients we are built for
Access
Where your patients can be seen
In person at Mooloolaba on the Sunshine Coast, at our Adelaide Specialist Hubs in Morphett Vale, and by Telehealth anywhere in Australia. Neuromonics, assessment and counselling all run remotely, which matters for rural and regional patients who would otherwise go untreated.
For referrers
What health professionals ask us
Do I need to write a formal referral letter?
No. There is no required form and patients can self refer. A short note with the patient's name and best contact number is enough. The audiogram helps if you have one.
Will I get a report back?
Yes. Findings, validated severity scores, the recommended pathway and anything clinically relevant, including where we think ENT input is warranted. Score changes follow at review points so you can see whether the program is working.
What if the patient has already seen an ENT?
That is often the ideal referral. Once pathology has been excluded the question shifts from diagnosis to management, which is exactly what we do.
Do you take patients with normal hearing?
Yes, and it is more common than people expect. Normal hearing thresholds do not rule out significant tinnitus distress, and those patients are frequently the most frustrated because they have been told their results are fine.
How do DVA referrals work?
For veterans with accepted service related tinnitus, our team manages the approvals and funding paperwork end to end, including DVA aligned reporting. It does not come back to your desk.
Can I discuss a patient before referring?
Yes. Call and ask for the clinical team. We would rather spend five minutes on the phone than have a patient referred into the wrong pathway.